Krauss Kitchens Privacy Policy
Your Privacy is Important
Krauss Kitchens is committed to the protection of your personal information
Our Privacy Policy is based on the National Privacy Principles laid out in the Privacy Act of 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000 and company policies to protect personal information
- Our web site collects the following information from our online visitors: a record of each visit that logs a visitor’s IP address, the date and time of their visit, the pages accessed and/or documents downloaded, their country of origin and the type of browser used (ie this is the same type of information routinely collected by all web servers around the world). No attempt is or will be made to identify individual users or their browsing activities except in the unlikely event of an investigation where a law enforcement agency exercises a warrant to inspect our service provider’s logs. We analyse the information collected by our web server at the end of each month purely to determine our web site’s overall usage statistics.
- We retain the e-mail addresses of people who send emails to us through this web site for the simple purpose of sending them a response. These email addresses are stored in a secure area and are not used for any other purpose.
- We do not give information about you to government agencies, organisations or anyone else unless one of the following applies:
• you have consented
• you’d expect us to or we have told you we will
• it is required or authorised by law
• it will prevent or lessen a serious and imminent threat to somebody’s life or health or
• the disclosure is reasonably necessary for law enforcement. - People who submit email addresses, web sites or other information for linking on this web site are agreeing to have them published on our web site by doing so. We will, however, remove or modify any submitted email address, web site URL or other supplied information on request.
Personal Information
While the gathering of personal information is sometimes necessary in order for us to provide a superior service, our most important asset is our customer’s trust
Keeping customer information secure and using it only as you would want us to is a top priority for all of us at Krauss Kitchens
Krauss Kitchens only collects personal information that relates to the designing building and purchasing of our products
Feel free to discuss this and any other matter with our staff or send us a message
What our customers say
Krauss Kitchens
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Ian
Rob was exceptional throughout our kitchen renovation. The team ensured our kitchen was completed to a high standard and quality. His ability to ensure a smooth process arranging all trades took the stress out of the renovation. Thanks Rob and team! - RJS
Very professional. Any questions/suggestions about design, timelines and various products before and during installation were answered very promptly. Regular on-site visits to discuss plans. Pros and cons of ideas thoroughly discussed. Great selection of finishes and bench tops. Very fast and competent installation with excellent coordination with various trades resulting in minimal delays. Highly recommended.
- Dave S.
If you're sick of the "cookie cutter" kitchen companies that offer meaningless bonus offers then inflate their prices to pay for their huge advertising budgets after luring you into their luxurious showrooms .... then Rob Krauss is your man. Professional, straight talking and knowledgable, Rob and his team will work with you to design, prefabricate and install your dream kitchen with a minimum of fuss. From agreement on design to cooking my first meal was a little over 2 weeks. The final price was agreed to with a handshake and there were no "hidden extras", his subbies and office staff were first class and I honestly have nothing derogatory to say about the Company. Just do yourself a favour and give them a call.
- Joel and Sue
We are very happy with our kitchen. All Krauss tradesman were easy to work with and did a great job. Rob's guidance was pivotal.
- alisawells123
Krauss were fantastic from start to finish of our new kitchen project. Rob worked with us on the design within our budget needs and ensured was all done to the needed timelines. Connected us to other trades needed for the full project and kept us updated regularly throughout. The end result is amazing, we love every part of our new kitchen!
- Lee B.
Krauss Kitchens has transformed our kitchen into a space that we absolutely love. From the initial consultation to the final installation every member of the team was professional, knowledgeable and genuinely committed to ensuring that we were completely satisfied with the outcome. Paul Krauss really listened to our needs, provided expert advice and was always available to answer our many questions. Our new kitchen is stunning; the design features are beautiful, the cabinetry sleek and it functions so practically. I highly recommend the team at Krauss Kitchens - so impressive.
- Carl S.
We had a Krauss Kitchen installed a few years back and have been so happy with the job they did for us that we didn't hesitate to give them a call when it came time to renovate our bathrooms and laundry room as well. The Krauss team really looked after us during the whole process from great design suggestions through to installation and completion. Their salesman Steve treated us like family and I would recommend them to anyone. Its great dealing with an Australian owned family business that knows their craft well! Thanks Krauss Kitchens...
- Jess B
We recently engaged Krauss Kitchen to complete our dream family kitchen and can confidently say they exceeded our expectations in all areas. We had thought about the different layouts possible to maximise the kitchen space since we purchased the property and within 15 minutes Rob had suggested a layout we had not thought of which proportioned the kitchen space to the rest of the house allowing us to have a 3 metre island bench with huge amounts of storage. Visiting the warehouse and showroom you can see the quality of product along with ample options and colour choices on design. We were extremely impressed with the cabinetry on display and whilst there was a lot of designs and colours to choose from the process was not too overwhelming with the teams help. We had envisioned a specific style of stone and out appeared Lisa with a sample that we immediately signed off on and can say fell in love with (Thank you Lisa). The tradesmen that Rob recommended throughout the process to assist with the kitchen renovation including tiler, plasterer, carpenter and stonemason etc were just as fabulous and efficient to deal with and are greatful for their help. The Team at Krauss Kitchen has a family feel and treat you like their own, we would have no hesitations in using the business again however in the meantime know we will enjoy the next 20 plus years in our new Kitchen. Thank you again
- Ivan
Very satisfied with the customer service and attention to detail. Rob Krauss kept on top of the project and made sure all the relevant trades came together at the right time
- David
Kitchen and cupboards much bigger than old kitchen more drawers and very large bench. Mark was always available for questions which I appreciated.
